Why am I decrying UPS you ask? Well, it’s practically been three weeks and they’re still disputing a claim I made. I had ordered about $100 worth of clothing online and since I’ve had some luck receiving UPS packages in the past, I figured there wouldn’t be any hitches. The UPS website said my package would be delivered on Friday, my usual day off, but I had made plans to visit a friend that day. Since I wasn’t expecting any hangups, I just went ahead with my plans. I got home that evening fully expecting to see my package sitting by my front door only to see nothing. No note, no hastily scribbled delivery note saying it at the front office, nothing. Mind you, the hallway where my apartment is isn’t heavily traveled. It’s just me and my neighbor to the left. A bit put out, I checked the UPS website to confirm, and yup, plain as day, it states that my package was delivered and left at my front door.

I called the shipper and UPS and they set up a tracer. I called each week to get an update and today, I was told that UPS is going on with their story that they delivered the package. Uh…sorry, I’m not going to accept that. I called the shipper again and was told that they will dispute the claim. I then called UPS and told them my story. The agent told me that they would reopen my case. He also told me what their standard procedure is: a UPS agent would stop by my place to see what the problem is and if no one is at home when s/he passes by, they leave a note for me to sign that would be picked up the next day. I informed the agent that in the three weeks time, I hardly saw so much as a scrap of paper on my door. The agent conceded that someone wasn’t doing his/her job. And not only that, but the shipper won’t refund my money or replace the order if UPS sticks to their guns!

I am suspecting that the prankster a**holes who ring my doorbell at odd hours of the night (i.e., 11 pm, 1 am, 2 am) may have a hand in this. We know who they are and we know they know we know who they are. We’ll see.

Sigh. The only good thing from my 30 minute talk to both companies is the good hair day I’m having. I plopped longer than usual since I was on the phone contemplating the likelihood of one day being able to reach into the phone and strangle the person at the other end. Today I cowashed with Suave tangerine, rinsed out walgreens condish, scrunched in 2 dime blobs of Sally’s generic PM the conditioner, scrunched in 4 pumps of salon selectives curl energizing mousse, 2 nickel blobs of hebe, and then the 2 globs of loob. When I took it out of the 30 min plop, I wasn’t too impressed. It looked stringy with a potential to fall apart and just poof on me. I diffused, clipped, diffused again and sat down with my book (The Subtle Knife, btw).

After a couple hours I casually walked into the bathroom to scrunch out the crunch and usual. My SO was in there and he noticed how my hair was much wavier than usual I don’t know that the magic step/ingredient was. The leave-in? The mousse? The longer than usual plop? I’ll have to experiment leaving out one variable at a time. But huzzah for good hair days!

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